Most people have read reviews for films or restaurants or whatever they don't agree with, usually (I think) because the reviewer comes down too hard, or is too pretentious, or too negative, rather than the alternative of being supportive of the thing they're reviewing.
Last week our favourite coffee spot (which has appeared in many of K'la's posts) was the subject of a critical review, which was only sparingly complementary. Even if not scathing, it still seemed more harsh than fair, and out of touch with both my tastes and those of most people.
The people at the cafe in question really are fantastic, and deserve better. So I took it upon myself to pen a small defence of Arrow, and may have gotten a little carried away, as the final reply ended up being almost as long as the original article:
"Reviews come in a lot of shapes and colours, but this one is hard to place.